Purchase Satisfaction Guarantee, Returns and Refund Policy
Landmark eLearning strives to provide courses that meet and exceed expectations. Upon request, courses can be viewed before purchase. Once purchased, courses cannot be returned. All sales are final.
Orders can only be cancelled prior to delivery.
Once orders have been received, and payment approved, Courses will be send via email or FTP. Courses are usually delivered within 5 business days.
Landmark eLearning collects a variety of personal information from you when you use the Service, including information that may be used to identify you, commonly referred to as “personally identifiable information.”
When you order items, we ask for information such as your full name, shipping/billing address, telephone number, email address, credit card or other payment information. We also could collect information from your when you contact our customer service department or sales department. Landmark eLearning may use all of this information throughout the Service to provide the Service to you and other users.
Landmark eLearning may collect a variety of information about your computer such as your IP address, address or device id, as well as information regarding pages you visit, websites you visit before and after visiting our site, search queries you may have used to find our website, items on the website you view and transactions you engage in through the website.
Landmark eLearning may use the information we collect to communicate with you for administrative purposes, customer service purposes, to address intellectual property infringement, or rights of privacy, and as otherwise may be necessary to provide, operate, maintain, and enhance the website. We may also use your information to contact you in connection with your buying history and to comply with laws and regulations related to orders.
Landmark eLearning does not sell your information. Your information may be shared with Third Parties who provide Services. We may also provide your payment information to third party provides (Credit Card companies) in connection with the processing of credit card payments or other payment method transactions.
Standalone Course Purchase
Courses will work in a SCORM compliant Learning Management System. Once you purchase a course and we make it available to you, you are responsible for downloading (if applicable) and confirming your ability to access Course, including retrieving the license key for the course, if applicable, and bear all risk of loss thereafter, including any loss due to a computer or hard drive malfunction. If you are unable to complete a download or access Course, please contact customer service during normal business hours.